Backup Exec FAQ

Sometimes you may have an old server listed in the Backup Exec Remote Administrator "Connect to server" and "Connect to Media Server" drop-down lists. Here's how to remove them.

There are a number of dead Veritas links in the knowedge base and support forums, making this information hard to find.

Working link (as of June 2007): http://seer.entsupport.symantec.com/docs/230872.htm

This is a 2 step process, which isn't immediately clear from the article. Both steps are required to remove old servers from the list.

Step 1:

Delete old servers from the registry of the computer you use to run the Backup Exec Administrator:
(Note the article has an incomplete list of BE versions)

• Backup Exec for Windows NT 7.0.1 or 7.2 - /HKey_Local_Machine/Software/Seagate Software/Backup Exec/Local UI/Menu Server List
• Backup Exec for Windows NT and Windows 2000  7.3 or 8.0 -  /HKey_Local_Machine/Software/Veritas/Backup Exec/Local UI/Menu Server List
• Backup Exec for Windows NT and Windows 2000  8.5 or 8.6 -  /HKey_Current_User/Software/Veritas/Backup Exec/User Interface/Menu Server List
• Backup Exec for Windows Servers 9.0 - /HKey_Current_User/Software/Veritas/Backup Exec/9.0/User Interface/Menu Server List
• Backup Exec for Windows Servers 9.1 - /HKey_Current_User/Software/Veritas/Backup Exec/9.1/User Interface/Menu Server List
• Backup Exec for Windows Servers 10.0 - /HKey_Current_User/Software/Veritas/Backup Exec/10.0/User Interface/Menu Server List
• Backup Exec for Windows Servers 10.1 - /HKey_Current_User/Software/Veritas/Backup Exec/10.1/User Interface/Menu Server List
• Backup Exec for Windows Servers 11.0 - /HKey_Current_User/Software/Symantec/Backup Exec for Windows servers /11.0/User Interface/Menu Server List

Step 2:

If in an Active Directory environment, the Backup Exec object also needs to be deleted to complete this process:

• Stop all Backup Exec server services
• Click Start | Programs | Administrative Tools | Active Directory Users and Computers | Computer
• Make sure you have "Advanced Features" under the "View" menu enabled to see the "BEServer" object. It should be in the "Computers" OU.
• Delete the BEServer object
• Start all Backup Exec server services.
• The "BEServer" object will be recreated and populated by any Backup Exec media servers in the domain once their services are restarted.

Last update : 13-06-2007 11:34

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