| Written by Mitch Ross,
on 23-03-2007 19:21
|
 Having problems with BE11d? If you want to downgrade from 11d to 10d, this guide is for you.
- Ensure you have the backup of your 10d data and all your 10d license keys. (The backup directory is the one created during the 11d install.)
- Uninstall 11d and remove all data. Be sure to delete or move the catalogs and logs directories. The default locations for 11d are:
C:\Program Files\Symantec\Backup Exec\NT\Catalogs
C:\Program Files\Symantec\Backup Exec\NT\Logs - Install 10d.
- Stop all Backup Exec services and copy all of the backed up data into their original location. For a default 10d install, this will be:
C:\Program Files\VERITAS\Backup Exec\NT\Catalogs - Restart all Backup Exec services.
- Step 4 means you lost the catalogs for all backups that happened after the upgrade from 10d to 11d. Consider re-cataloging all tapes written to while running v11.
- Remember to downgrade all of the agents you've installed. This will sometimes require a reboot of the client you're downgrading.
Tip: Sometimes BE11d licenses will work on a BE10 server- but not always. If you didn't keep track of your BE10 licenses after you upgraded, try using your BE11d licenses before making a panic call to Symantec. Tip: License Keys are stored on each server in the file C:\Windows\BESERNUM.XML. If you lost your BE10 licenses, check your backups for this file.
Process originally based on a post in the Symantec forum at: https://forums.symantec.com/syment/board/message?board.id=115&message.id=8719&jump=true#M8719
Last update : 29-04-2007 22:10
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